We are looking for Relationship Officer to handle Retail Banking operations at Ernakulam branch, with that  you are also responsible to manage customer relationships and promoting banking products and services to the client.

Post: Relationship Officer

Location: Ernakulam, Kerala

Salary: Up to 4.00 LPA

Time: Banking Hours

Experience: 6+ Month Sales Background

Job Details :

Relationship Officer are the first level of customer interaction who are responsible for creating new client relationships as well as deepening our relationships with the existing Ernakulam clients by offering them other financial products.

Officer Responsibilities for Retail Banking jobs in Ernakulam:

Job duty will be combination of sales, customer service, and client relationship skills.

• Develop and maintain relationships with existing and potential customers.
• Promote and sell banking products and services to Ernakulam customers as per requirement.
• Achieve assigned targets and contribute to the growth of the business.
• Provide excellent customer service and resolve customer complaints in - timely manner at branch.
• Collect and analyse customer feedback to improve the overall branch quality of service.
• Maintain accurate records of Ernakulam customer interactions and sales activities.
• Collaborate with other team to ensure smooth operations and customer satisfaction.
• Stay updated with banking products and services, industry trends, and regulatory requirements.

Requirements Retail bankers in Ernakulam:

• Bachelor's degree with Minimum of 6+ months of experience in retail sector or related field.
• Knowledge of sales and customer service skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of - team.
• Knowledge of banking products and services - like CASA, Insurance, Credit Card, MF, Loans etc.
• High level of integrity and ethical behavior.
• Willingness to work flexible hours and travel as required.

Tags: Retail Banking jobs in Ernakulam, Banking and finance jobs in Ernakulam, Retail jobs near me in Ernakulam, Bank job nearby Ernakulam Kerala, Bank hiring in Ernakulam, Relationship Officer

At all, working for - bank in Ernakulam can offer many benefits, including career growth and development, job security, competitive compensation, work-life balance, exposure to diverse industries, community involvement opportunities, and access to resources and training.