Job Overview:

We are looking for a Relationship Officer to join our Direct Banking Center team in Amritsar, Punjab. As a key player in PL retention, you will be responsible for maintaining strong relationships with customers and ensuring their satisfaction.

Job Details:

The role of Relationship Officer in the Direct Banking Center involves actively engaging with customers to understand their needs, providing personalized solutions, and promoting loyalty to our services.

Responsibilities:

• Build and maintain relationships with customers through regular communication.
• Address customer inquiries and concerns promptly and effectively.
• Promote additional services or products to enhance customer experience.
• Monitor customer satisfaction levels and take necessary actions to ensure retention.
• Collaborate with team members to achieve retention goals and targets.

Requirements:

• Prior experience in customer service or relationship management.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize tasks effectively.
• Strong problem-solving abilities and attention to detail.

Benefits:

• Competitive salary and benefits package.
• Ongoing training and development opportunities.
• Potential for career growth within the organization.

Other Details:

This position in Amritsar, Punjab offers a dynamic work environment where you can make a difference in customer satisfaction and retention. Join our team and be part of a rewarding journey in the banking industry.

We welcome individuals who are passionate about building relationships and driving customer loyalty to apply for this exciting opportunity.