Job Overview: Join a dynamic team as a Services Specialist in the IT industry in Bangalore, Karnataka. This role involves managing various aspects of managed services to ensure optimal performance and customer satisfaction.

Job Details: As a Services Specialist, you will be responsible for overseeing the delivery of managed services, troubleshooting issues, and implementing solutions to enhance service quality.

Responsibilities:

• Monitor and maintain managed services systems.
• Respond to service requests and resolve technical issues.
• Collaborate with the team to improve service delivery processes.
• Document service activities and maintain accurate records.
• Provide technical support to clients and ensure timely resolution of issues.

Requirements:

• Experience in IT support or managed services.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service abilities.
• Knowledge of IT systems and network infrastructure.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Work in a collaborative and innovative environment.

Other Details: This position offers the chance to work with cutting-edge technology and be part of a supportive team dedicated to providing top-notch managed services in Bangalore, Karnataka.

We welcome enthusiastic individuals with a passion for IT to apply and be part of our team contributing to the success of our managed services operations in Bangalore, Karnataka.