We are seeking a dynamic and customer-focused Client Servicing & Field Sales Executive in Mundra to manage client relationships, drive renewals, and support business growth. 

The ideal candidate will possess excellent communication skills, a strong understanding of client relationship management, and a passion for achieving sales targets from Mundra territory.

Job Title: Client Servicing & Field Sales Executive

Location: Mundra, Gujarat

Experience: 1–3 Years

Job Type: Full-Time

Salary: ₹18,000 – ₹25,000 per month (based on experience)

Key Responsibilities as Sales Executive job in Mundra:

Client Servicing & Relationship Management:

• Build and maintain strong, trusted relationships with assigned clients in Mundra GJ.
• Act as the primary point of contact, ensuring high client satisfaction.
• Conduct regular check-ins via calls, emails, and in-person visits.
• Understand client business goals and recommend solutions that deliver measurable value.
• Keep clients informed about new products, services, or feature updates.

Retention & Renewals:

• Drive timely contract renewals and ensure minimum client churn.
• Monitor client usage, satisfaction, and engagement levels.
• Present ROI-focused insights to reinforce the value of services provided.

Upselling & Cross-Selling:

• Identify opportunities to upsell or cross-sell relevant solutions to existing Mundra clients.
• Collaborate with internal teams to customise proposals and offerings.

Collaboration & Reporting:

• Coordinate with operations, product, and support teams to resolve client issues promptly.
• Maintain detailed records of client interactions, renewals, and performance in CRM systems.
• Share regular reports on client satisfaction, retention, and revenue contribution with management.

Requirements:

• A Bachelor’s degree in Business, Marketing, or a related field.
• 1–3 years of experience in client servicing, sales, or relationship management in Mundra Gujarat.
• Excellent communication and interpersonal skills.
• Ability to manage multiple clients and priorities efficiently.
• Proficiency in MS Office and CRM tools.
• Comfortable with client visits and field interactions.

Benefits:

• Competitive salary and incentives.
• Travel allowance if required travel outside - Mundra GJ.
• Career growth and skill development opportunities.
• Supportive and collaborative work environment.