Job Overview: Join our team as a Sr. Executive Customer Service in the luxury retail industry in Rajahmundry, Andhra Pradesh. Be part of a dynamic team dedicated to providing exceptional customer service and enhancing the shopping experience.

Job Details: As a Sr. Executive Customer Service, you will be responsible for overseeing customer interactions, resolving issues, and ensuring customer satisfaction. You will also collaborate with internal teams to improve processes and drive customer loyalty.

Responsibilities:

• Manage customer inquiries and complaints professionally.
• Ensure timely resolution of customer issues.
• Implement customer service policies and procedures.
• Train and mentor customer service representatives.
• Collect and analyze customer feedback to improve services.

Requirements:

• Excellent communication and interpersonal skills.
• Proven experience in customer service management.
• Strong problem-solving abilities.
• Ability to work well under pressure.

Benefits:

• Competitive salary.
• Health and wellness benefits.
• Career growth opportunities.

Other Details: This position offers a unique opportunity to work in the luxury retail sector in Rajahmundry, Andhra Pradesh. Join us in delivering unparalleled service to our discerning clientele.

We welcome passionate individuals who are dedicated to exceeding customer expectations. If you are ready to embark on a rewarding career in customer service, apply now and be part of our team in Rajahmundry, Andhra Pradesh.