Bank Teller are responsible for conducting routine banking activities efficiently and accurately. Here are the key duties and responsibilities of a bank teller:

• Cash Handling: Bank tellers are responsible for handling cash transactions, including deposits, withdrawals, and currency exchanges. They must ensure the accuracy of all cash transactions and maintain the cash drawer in balance.
• Customer Service: Bank tellers interact with customers daily, assisting them with their banking needs. They greet customers, answer inquiries, and provide information about bank products and services.
• Processing Transactions: Teller duties include processing various transactions, such as check cashing, loan payments, money orders, and cashier's checks. They verify customer identification and account details before conducting transactions.
• Account Management: Bank tellers update customer account information, including address changes and contact details. They may also assist customers in opening new accounts or updating existing account information.
• Promoting Bank Services: Teller duties may involve promoting bank services, such as credit cards, savings accounts, and investment products, to customers based on their financial needs.
• Endorsement and Validation: Teller responsibilities include verifying endorsements on checks, ensuring proper validation of checks and other financial instruments to prevent fraud.
• Currency and Coin Management: Bank tellers handle currency and coin inventories, ensuring there is an adequate supply of cash for daily operations. They may order additional currency and coins as needed.
• Balancing Cash Drawers: At the end of each workday, bank tellers reconcile their cash drawers, ensuring that all transactions are accurately recorded and that the cash balance matches the computer system.
• Compliance and Security: Teller duties include adhering to bank policies and procedures to maintain security and compliance with regulatory requirements. They are trained to detect and prevent fraudulent activities.
• Foreign Currency Exchange: In some banks, tellers may handle foreign currency exchange for customers traveling abroad, ensuring accurate exchange rates and complying with currency regulations.
• Online and Mobile Banking Support: Bank tellers assist customers with inquiries related to online banking, mobile banking applications, and other digital banking services.
• Record Keeping: Teller responsibilities include maintaining accurate records of transactions, ensuring that all necessary paperwork is completed correctly.
• Supporting Sales Efforts: Teller duties may involve supporting the sales team by referring potential customers to the appropriate bank representatives for more complex financial needs.
• Adherence to Customer Privacy: Bank tellers are entrusted with sensitive customer information and must adhere to strict confidentiality guidelines to protect customer privacy.
• Handling Customer Complaints: Teller responsibilities include addressing customer complaints and concerns promptly and professionally, ensuring a positive customer experience.

In summary, bank tellers are essential in delivering excellent customer service, handling financial transactions accurately, and promoting the bank's products and services. They play a vital role in ensuring smooth banking operations and establishing positive relationships with customers.